Cancellation and Refund Policy

At Star Mobiles, we want you to be completely satisfied with your purchase. If you need to cancel your order or request a refund, please review our policies below:

1. Order Cancellation

You can cancel your order within a limited time of placing it. To initiate a cancellation, please contact our customer service team as soon as possible. Once an order has been processed and shipped, it may no longer be eligible for cancellation.

2. Refunds

• Refunds will be processed within a few business days after we receive the returned item.
• Refunds will be issued to the original payment method used during the purchase. Please allow time for your bank or payment provider to process the refund.

3. Returns

• To be eligible for a return, items must be in their original condition, unused, and in the original packaging.
• Customers are responsible for return shipping costs unless the item is defective or incorrect. In such cases, we will cover the return shipping.

4. Contact Us

If you have any questions or concerns regarding cancellations, refunds, or returns, please do not hesitate to reach out to us. Our customer service team is here to help you.